VoIP: welcome to modern communication
VoIP became available to South Africans in the late 1990s, but it was not until 2023 that it really took off.
It is considered by its many users to be a cost-effective means of making calls locally and internationally.
Unlike traditional phone lines, VoIP calls are made over the internet from anywhere in the world, which adds to the flexibility and benefits of this service.
Numerous VoIP phone brands, including Poly (formerly Plantronics), Yealink T5 Series, and Cisco IP Phone 8800 Series, rose to the top of the industry in 2023 by introducing unique features that catered to the evolving needs of their customers, which include:
- Enhanced audio quality: some of these models include noise cancellation and HD voice capabilities that ensure better sound quality.
- Touchscreen displays: touchscreen interfaces are becoming more popular due to their ease of use and navigation efficiency.
- Video conferencing: as remote work becomes more prevalent, VoIP phones with video conferencing capabilities are in high demand.
- Cloud integration: easy integration with cloud services and business applications boosts productivity and collaboration.
- Security: VoIP phones now include enhanced security features to protect against cyber threats.
To learn more about the best VoIP phone systems and services for your business, contact Tekstack now.